Last updated: April 2, 2023
TopLocalAgents.ca (“we,” “us,” “our”) values your privacy and is committed to protecting it through our compliance with this privacy policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website, TopLocalAgents.ca (the “Website”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.
By accessing or using the Website, you agree to the terms of this privacy policy. If you do not agree with our policies and practices, your choice is not to use our Website.
1. Information We Collect and How We Collect It
We collect several types of information from and about users of our Website, including:
- a. Personally Identifiable Information (PII): This is information that can be used to identify, locate, or contact an individual, such as name, postal address, email address, and phone number. We collect PII when you voluntarily provide it, such as when you register for an account, sign up for a newsletter, or contact us through our Website.
- b. Non-Personally Identifiable Information (Non-PII): This is information that cannot be used to identify, locate, or contact an individual, such as IP address, browser type, operating system, and other anonymous usage data. We collect Non-PII automatically as you navigate through the Website, using cookies and other tracking technologies.
2. How We Use Your Information
We use information that we collect about you or that you provide to us, including any PII:
- a. To present our Website and its contents to you.
- b. To provide you with information, products, or services that you request from us.
- c. To fulfill any other purpose for which you provide it.
- d. To notify you about changes to our Website or any products or services we offer or provide through it.
- e. To allow you to participate in interactive features on our Website.
- f. In any other way we may describe when you provide the information.
We use Non-PII to help us improve our Website, analyze trends, administer the Website, and track users’ movements around the Website.
3. Disclosure of Your Information
We may disclose aggregated, non-personally identifiable information about our users without restriction.
We may disclose PII that we collect or you provide as described in this privacy policy:
- a. To our subsidiaries and affiliates.
- b. To contractors, service providers, and other third parties we use to support our business.
- c. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which PII held by us is among the assets transferred.
- d. To fulfill the purpose for which you provide it.
- e. For any other purpose disclosed by us when you provide the information.
- f. With your consent.
We may also disclose your PII:
- a. To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- b. To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
- c. If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of TopLocalAgents.ca, our customers, or others.
4. Data Security
We have implemented measures designed to secure your PII from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure, and we cannot guarantee the security of your PII transmitted to our Website. Any transmission of PII is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
5. Accessing and Correcting Your Information
You can review and change your PII by logging into the Website and visiting your account profile page. You may also send us an email at [email protected] to request access to, correct, or delete any PII that you have provided to us. We cannot delete your PII except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
6. Cookies and Other Tracking Technologies
We use cookies and other tracking technologies to collect information about your browsing activities on our Website, to remember your preferences, and to help us understand how our Website is being used. You can manage your browser’s cookie settings or use browser plugins to block cookies or other tracking technologies. However, if you disable cookies, some features of our Website may not function properly.
7. Third-Party Links
Our Website may contain links to other websites operated by third parties. We do not control these third-party websites and are not responsible for their privacy policies. We encourage you to review the privacy policies of those websites before providing any PII.
8. Children’s Privacy
Our Website is not intended for children under 13 years of age. We do not knowingly collect PII from children under 13. If you are under 13, please do not provide any PII on our Website. If we learn we have collected or received PII from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected].
9. Changes to Our Privacy Policy
We may update our privacy policy from time to time. If we make material changes to how we treat our users’ PII, we will post the new privacy policy on this page with a notice that the privacy policy has been updated. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.
10. Contact Information
If you have any questions or concerns about our privacy policy or the practices described in this policy, please contact us at:
- toplocalagents.ca
- Email: [email protected]
11. Analytics and Tracking
We use third-party analytics services, such as Google Analytics, to help us understand how our Website is being used, measure traffic patterns, and identify areas for improvement. These analytics services may collect and analyze Non-PII, such as page views, clicks, and other usage data. You can learn more about how Google uses data collected from our Website by visiting the following link: https://policies.google.com/technologies/partner-sites.
To opt-out of Google Analytics data collection, you can install the Google Analytics Opt-out Browser Add-on, available at: https://tools.google.com/dlpage/gaoptout.
12. Ads and Remarketing
We may use third-party advertising services, such as Google AdWords and Facebook Ads, to serve ads on our behalf across the internet. These services may use cookies and other tracking technologies to collect Non-PII about your visits to our Website and other websites you visit, in order to serve you with ads that are more relevant to your interests.
We may also use remarketing services to show ads to users who have previously visited our Website. Remarketing involves the use of cookies or other tracking technologies to serve ads based on users’ past interactions with our Website.
You can learn more about Google’s advertising practices and how to opt-out of personalized ads by visiting the Google Ads Settings page at: https://myadcenter.google.com/. You can learn more about Facebook’s advertising practices and how to adjust your ad preferences by visiting the Facebook Ad Preferences page at: https://www.facebook.com/help/109378269482053.
Additionally, you can opt-out of receiving personalized ads from many third-party advertisers by visiting the Network Advertising Initiative’s Consumer Opt-Out page at: https://optout.networkadvertising.org/ or the Digital Advertising Alliance’s Consumer Opt-Out page at: https://optout.aboutads.info/.
Please note that opting out of personalized ads does not prevent you from seeing ads altogether; it simply means that the ads you see will not be tailored to your interests based on your browsing history.
